Your Trusted IT Service Provider
We can be your hero
By creating a secure environment from the start, we recognise any vulnerabilities and immediately begin to resolve them allowing you to work with confidence knowing your information and systems are secure.
We keep your computers and servers running as efficiently as possible using 24/7/365 device monitoring which analyses the smallest details of your infrastructure and alerts us to any isssues - even before you notice.
To keep you in the loop, we provide reports that allow you to plan your next IT refresh and to see just how secure and functional your equipment is.
Imagine logging on to a different PC. Imagine it has a username and password that's not yours and when you finally get on, nothing you need access to is there...
Well, imagine no more! With our cloud-managed user accounts, you can seamlessly and securely use your own username and password to access your devices and data - even without a server.
So that screensaver you've always loved will be everywhere you go!
It isn’t going away and there is no one size fits all, or an easy button solution to it. Our dedicated Information Security engineers have crafted what we believe to be some of the best evasion techniques available today.
Are you ready to have your data protected and in safe hands?
Software, hardware and security updates & patches are critical to keeping your IT in a healthy place. With us, if it's connected, it’s protected!
We'll also keep you updated with the latest security trends and provide the necessary protection to keep all the nasty stuff from infiltrating your network.
With our user-centric security platform for all users, all devices and all applications ensuring that only authorised users can access your systems. Just like your bank, we provide token-based multi-factor authentication using your mobile phone along with your username and password to protect your critical business information.
We can help navigate you through the process of getting you in a more secure and accessible place with your data. Using cloud services, we can ensure that your data is securely available from any location at any time.
Cyber insurance gives you the financial, legal and technical support you need to keep going. It’s a real-world solution to a virtual problem - and we can help.
With our insurance partners, we can give you and underwriters assurances that your IT infrastructure and data are secure and protected against cyber threats.
Stop it, before it happens
Deploying the latest software and hardware solutions, Vital ensure that your systems are always up-to-date against known and future threats.
Is 3 hours on social media in your company handbook? What is your policy on memes? Most of our client's didn't think about it much until we provided them with reports of where their staff's time is being spent. What about their mobile phones on the guest WiFi? They didn't think about that one either. We have a solution to give you complete control over what and how long web content is viewable.
Need some staff to have different privileges? Not a problem - we can provide you with the right technology and experience to help you decide how to filter the internet for your staff.
It's not always about protecting what you receive, but stepping your technology up a level.
Where required we provide: various types of encryption, long term archiving, and reputation and enhanced filtration which can even prevent credit card details going through email. Think about how your staff are using email and how you could be vulnerable. If that gets alarm bells ringing, we're here to help.
Did you know that disk encryption is an ICO (Information Commissions Office) requirement?
Do you know what devices leave your office? Which have remote access to company data and devices? What if that device was lost or stolen? What if your sensitive data is leaked?
We can provide a range of services that help with this and more including centrally managing all your devices. Don't let your company’s data walk out the door without disk encryption and control of your devices and data.
Whether you're a hotel, in retail, a healthcare organisation, an engineering business, big or small, you’re more than likely taking credit card payments - and this might mean that your are required to be PCI Compliant.
We can help you with getting your business compliant, no matter your business type.
Our diverse team of highly trained, certified engineers provides consulting to hundreds of small to mid-sized businesses. We can provide a solution that ensures your compliance requirements, including technical and special concerns.
We tailor your IT system plan to fit your business requirements and needs, because every company is different and should be treated individually.
Cloud backups enable long term retention and protection which is difficult to achieve with local backups.
Simplify the backup and recovery of your most critical systems, applications, and data. On-premises backups can be slow, and prone to errors or hardware failures. Our cloud backup approach ensures online backups are fast, highly available, and efficient. Never look back and know you are protected from any disaster.
Our Cloud backups are encrypted in transit and stored in our approved, world-class data partners throughout the UK.
Daily operation
Our dedicated support team provide continuous monitoring of your assets and infrastructure to ensure your protection. Coupled with hands-on assistance and immediate escalation for urgent issues, Vital provide a speedy resolution to keep your mission-critical systems up and running.
What would happen if your website went down? Bad things? Expensive things? Along with our perfect partners, Vital will keep your website secure and up-and-running, and make sure you have the perfect domain name for your business.
With our managed service, you'll be free of time-consuming tasks.
You'll be free to focus the right people and resources on the right things. Your strategic initiatives will fall into place all while increasing efficiency and productivity.
Support is only a phone call or email away, we can connect into your computer and support your issue. For larger or more complicated issues, we will book in a site visit ASAP and support you through your issues to get you back up and running.
Leave your IT to us so you can focus on the rest of your task list.
Imagine printing with no issues, no need to worry about where's it printing, or if it will print at all!
We help you eliminate all your print issues - without the need for servers or manual set-up. With our centrally managed printing platform, we empower end users with mobile printing, secure release printing, and many advanced features that others can’t provide.
You’ve been hanging onto that old Hotmail email account for 20 years, but imagine what you could do with your very own business email account?
Take the productivity of your organisation and information security to the next level with Office 365 email.
Everyone uses Office but are you doing so with the latest, secure and legal version? Do you need Microsoft Office applications? We can provide Office 365 for a small monthly cost for all your members of staff. This provides them with up-to-date compatibility, applications, features and security.
Office 365: hosted by Microsoft, delivered by Vital – your authorised Microsoft provider.
Ever gotten stuck between IT and a vendor? Who's doing what? Blaming each other while your project or support is delayed? We'll mediate that communication and assist with moving things to resolution.
We'll also document all changes and information, too. By taking ownership of all IT-related problems, we'll put an end to finger-pointing.
Let us maximize the efficiency, transparency, consistency and whereabouts of your IT infrastructure through an online web portal.
With deep-level tracking and configuration history, you can see precisely what assets you have, how long you've had them, and when your warranties expire.
Take charge of your technology by choosing a company dedicated to your continued success. Let us get your kit working the way it should - we know it will produce improved productivity and reduce your IT spending.
We'll check your computers and devices to keep on top of warranties, licensing and renewals. Something not working right? We’ve got you. Need a replacement? Consider it done.
Vital support thousands of computers on a daily basis. Management is just a smidgen of the Managed Services Vital can perform for your organisation.
We hold certifications in Microsoft and Cisco and more, and have experience of working with VMWare, Linux and Citrix. Uptime and the well being of your servers is what matters most.
Add in data integrity and we can make it all available 24/7/365. Whether on premise or in the cloud, we'll ensure it's up, healthy and delivering the very best experience for you and your team.
We know that server management isn't always the same, so we monitor even the smallest things to give proactive notice to ensure your productivity is never interrupted.
Establishing weekly, monthly, quarterly, and annual objectives will provide an easy to follow logical and process planning context of what's happening and what needs to be done.
Our implementation includes project planning and reviews, quarterly planning, process improvement workshops, SWOT, IT strategy planning, and more.
With the above tasks, we break down the people and processes and provide incredible value to ensure that your IT is as revolutionary as you are.
With vast experience in your sector, there are many ways Vital Service can provide value to your business.
Don’t see your sector? Let us know! There is a good chance we’ve been there and worked with customers just like you who have different needs.
17 Queens Lane
Newcastle‑upon‑Tyne
Tyne and Wear
NE1 1RN
UK
E support@vital-service.io
